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Talk to us about models, products, research, partnerships, and production AI systems.

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Choose the path that best matches what you are building.
Whether you are testing the API, exploring GensChat, planning a private deployment, or looking for research collaboration, send us the context and we will route it to the right team.
For faster replies, include your organization, the product or model you are asking about, expected timeline, and any technical requirements such as languages, data sources, deployment region, or model size.
Contact paths
One inbox, routed by request type.
Model access
ModelsFor model access, private deployments, fine-tuning, pre-training, and enterprise AI programs.
Email teamTechnical support
SupportFor platform issues, API questions, product access, account help, and developer troubleshooting.
Email teamResearch and safety
ResearchFor research collaborations, model evaluations, system cards, safety notes, and academic conversations.
Email teamPartnerships
CompanyFor cloud, infrastructure, startup, education, public-sector, and ecosystem partnerships.
Email teamWhat we can help with
Common requests from developers, teams, and partners.
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If your message is about enterprise AI, include your target workflow, expected users, current stack, preferred deployment setup, and whether you need model customization. If it is about support, include the product, account email, route, error message, and the time the issue started.

Build with TNSA
Start with the platform, or reach out for help designing your model and deployment path.